Return Policy
At every purchase made by the customer through theplainthreads, we ensure that customers complete their purchases hassle-free, no matter whether the product is related to men's wear or women's wear. After buying any product from "theplainthreads," if you are not satisfied, you will get the option to return the product. Knowing these return policies is essential before returning the product, and to get further information about the terms and conditions of return, go through the information below.
Attempt for Product Lift-up
There must be two attempts made by us to pick up the product, and if both attempts are unsuccessful to get the product, then you will need to ship the item to our warehouse.
The product's reserve pick-up service will only be available in certain areas and pin codes.
Returning the Cash on a Delivery Product
While purchasing the product, if you select the option of cash on delivery and now you want to return the product, then you will get store credit, which will be issued within 01 or 02 working days.
Procedure to Apply for the Refund
You need to use the official website to apply for the refund, and you will need to provide at least 07 for the refund process. The amount of the refund will be deposited directly into your bank account.
Items Which Is Non-refundable
Certain products, such as masks, boxers, trunks, accessories, etc., are not eligible for refund due to certain hygiene standards. Still, the shipping charges on any product are non-refundable.
Refund on the Products Deals or Free Products
Products purchased using free product deals, offers, promotional events, etc., are not eligible for a refund.
Return and Exchange Conditions
Time Taken to Get the Refund
The time taken to get the refund will depend on different factors, but you will still get the refund within 30 working days.
Conditions of the Product
An Item That You Send For Shipping by Yourself
Utilize Courier Service
If you want to ensure reliability and approved delivery, then you can use the speed post option as it is considered the safest medium.
Terms and Conditions of Returns
Note: The refund policies can be changed or modified without prior notice, which you can check by approaching our website.
The above information will clarify the return instructions of theplainthreads. Still, if you are looking for any information or assistance, you can also reach out to our customer support team.