Shipping Policy
At theplainthreads, we offer different services and products. We aim to provide you with an exceptional shopping experience. When you order something from us, it's our duty to provide that product safely at your provided address, but there are also certain shipping policies that you will need to follow. There are different policies for both international and domestic destinations, and in these policies, the things that are mentioned are shipping timelines, restrictions and exclusions, shipping delays, etc.
Checking Order Status
After making the order, you can also track it using the order tracking option. For that, you have to use the order tracking number, which you will get on the registered contact information after the order gets shipped. You can check the complete supply chain from the moment an order is placed.
Approximate Time Taken to Deliver The Product
The time taken to deliver the product will vary according to the location. If there is a domestic location where we have to deliver the product, then it will take around 03 to 07 business days, and if the delivery location is for an international destination, then it will take around 15 to 20 working days to deliver the product.
Mention Accurate Address
To make the delivery of the product hassle-free, the address you are mentioning must be the same; otherwise, the product will not be delivered on time. After placing the order, if you want to change the address, you will need to send the email as early as possible. In case the address is mentioned incorrectly, then our team is not responsible for the trouble or late delivery of the product, and in that situation, the customer will not be liable for any compensation.
Charges You Need to Pay to Ship the Product
All orders made through theplainthreads within India will be delivered without paying any shipping charges, but orders that need to be delivered to an international destination will need to pay the charges. The shipping charges for international destinations vary depending on the number of products, weight, destination, etc.
Reach to Us
Still, if you have any queries or complaints or want any information about shipping policies, it is beneficial to approach the customer service team. To communicate with us, you can email us at theplainthreads@outlook.com
